Shipping Policy

Shipping Policy

Welcome to DUSTGO! We take great pride in offering high-quality automotive products and providing exceptional customer service. To ensure a smooth shopping experience for our valued customers, we have outlined our shipping policy below.

Shipping Options

We offer the following shipping options for orders within India:

Free Shipping (PAN INDIA)

  • Cost: Enjoy free shipping for all orders with a total value of INR 500 or more.

Standard Shipping (Orders Under INR 500)

  • Cost: For orders with a total value less than INR 500, a delivery charge of INR 100 applies.
  • Delivery Time: Orders shipped via standard shipping typically arrive within 3-7 business days from the date of purchase.

Please note that delivery times are estimates and may be subject to unforeseen delays due to circumstances beyond our control.

Order Processing

All orders placed on our website are typically processed within 1-2 business days. Once your order is processed and ready for shipment, you will receive a confirmation email and sms with tracking information. Please allow additional time for order processing during peak seasons and holidays.

Shipping Restrictions

At this time, our shipping services are exclusively available for addresses within India. We do not offer international shipping options directly from our website. If you wish to have our products delivered to an address outside of India, please don't hesitate to reach out to our support team for assistance.

Tracking Your Order

To track your order, simply use the provided tracking number in your shipping confirmation email. You can enter this tracking number on our website to check the status and estimated delivery date of your order.

Lost or Delayed Shipments

If your order experiences significant delays or goes missing, please don't hesitate to get in touch with our customer support team. You can reach us through our chat window, send an email to contact@dustgo.in, or directly call us at 77430 06520 for immediate assistance. We will collaborate with the shipping carrier to trace and resolve any concerns associated with lost or delayed shipments.

Contact Us

If you have any questions or concerns regarding our shipping policy, please feel free to reach out to our customer support team. You can contact us at  contact@dustgo.in or through our Contact Us page.

Thank you for choosing DUSTGO e for your automotive product needs. We appreciate your business and are committed to ensuring your satisfaction with our products and services.